POLICY OF PROTECTION OF PERSONAL DATA AND PRIVACY
This policy applies to the collected data:
On our website or online store.
When filling the shopping cart - Abandoned shopping cart.
Subscribe to the newsletter / newsletter.
Create a buyer / client account.
Sending newsletter with third party application. Mailchimp, Mailrelay, etc.
Use of our APP if they have been installed on any device.
Tools, share with pages of google and facebook and other social networks.
To know these privacy policies please go to the pages of the respective tools or web.
If you receive the newsletter, in the same bulletin you can see the url of that tool.
Please read the policy carefully to understand our practices and data processing.
What data do we collect from users?
Depending on the use and purpose and interaction with our website, registration as a customer, purchase as a visitor, form, chat, etc., we can collect the following information.
Your email must be provided if you wish to create a user account, contact us through the contact forms and / or receive our newsletter.
Data related to your identity, such as your name, surname and email address, and may be required in detail collection forms.
Data related to navigation: data related to how you use websites, including: IP, address, browser used, browsing duration, search history, operating system used, language and page views.
Data about your visits to our website, including traffic data, log files and other data or communication resources used by you when you access our websites.
Order data: your mailing address is required to prepare the invoices. Your bank or PayPal details must be provided to pay for your order.
Data on the use of social networks when using these features.
HOW ARE MY DATA COLLECTED?
The data collected and how it is collected depends on your use of the websites.
Our website directly collects the data you write in contact form and user creation account forms and subscribe to our newsletter available on the website, and / or communicated when you contact us by phone.
Our website also indirectly collects your data through cookies and plotters.
WHY ARE MY DATA COLLECTED?
Your data is collected by our website for the following purposes:
If you are a client or visitor, we collect your Data to:
Sending our newsletters and personalized offers when you have subscribed to it.
Send you personalized offers.
Allowing us to use interactive features of our website, buy producers on our website.
Manage orders and fulfill the contract.
Guarantee the security and traceability of purchases of our products.
Transmit information about your user account (invoices, order history).
Manage your requests communicated through the help center (the "Help Center") and / or the chat software.
Allowing you to leave a comment on products and entries in the blog.
Notify changes in our websites or in our offer of products and services.
Respect our rights and obligations stipulated in the agreements concluded with the users and for any other legal purpose.
WHO PROCES MY DATA?
Your data is processed by our website and our employees responsible for:
Manage technical support to answer our user questions
Management of billing and payment of taxpayer commissions.
Your data may also, within the scope of our business and for external processing needs, be provided to service providers and other third parties whose services are used and more particularly:
Manage the after-sales service:
If you are a simple user, your data can be communicated to the taxpayer in charge of the after-sales service, for example to the transport agency.
In any case, our website will be responsible for how your data is stored and used by Contributor (s).
Manage communications between you and us:
Communications between you and our website are carried out with the chat software. Powered by Smartsupp
To facilitate the user experience, our website offers the following payment methods to buy on the website:
Online payment by credit card.
Payment of PayPal in the currencies available in the complements of our web.
Payment by bank transfer if at this time